Score settings
Interfaces
Score result
Before without score
After with score
Design System
+150% to +233%
New dossiers generated
Revenue impact
Upgrade plans
Reduction in churns
Lower cancellation rate
Business results
Problem Solved
Users used to spend almost a whole day or even a week analyzing one document at a time, needing to review each detail to make important decisions. With score, this time was reduced by and average of 85%.
Users flow
This is the navigation flow of the score setup process and the process dossier results with this feature
- Desk Research
- Qualitative research
- Ideation (low and mid-fidelity prototype)
- Usability testing
- Delivery (High-fidelity prototype)
My process
My design process in this product followed a user-centred approach, focusing on the main user problems and business goals. The project moved step by step, from discovery
to delivery with this frameworks:
Users used complex dossiers to make important decisions, like hiring employees, signing contracts, buying services, etc.
The dossiers were very complex and full of informations added by users. This made the analysis slow and difficult. In some cases, users needed almost a week to understand just one dossier, which caused big delays and problems in their decisions process.
Context and Challenge
Risk Score is a feature that makes big and complex dossiers easier to understand. Users can set in advance which information and risk levels are important, and the system organizes the data to show risks already classified. This helps reduce bureaucracy and makes decisions faster.
Mídias
Jurídico
Análise e comentários
Informações
Resumo
Mídias
Jurídico
Análise e comentários
Exportar
Dossiê resultado
Voltar
Exportar PDF
[Lote: 000000 / Dossiê: 123456]
[Perfil de consulta: Nome do perfil]
Informações
Critério
Nome
Perfil de consulta
Homônimos
Criado em
Última atualização
000.000.000-00
Lorem ipsum dolor sit amet
Novos contratos
único
07/03/2022
03/04/2022 15:53
Resumo
Com resultado
2/3
Detalhes
Sem resultado
1/3
Detalhes
Indisponíveis
1
Detalhes
Workflow
Aprovado
Score
Score
Risco alto
Ver detalhes
Atenção
As informações geradas nesse score são dadas de forma informativa com base nos dados configurados no cadastro do score e na data e horário da consulta do dia 06/10/2022 às 14:41
Resultado score:
Resultados detalhado:
Risco alto
Fechar todos
Tribunal de justiça estadual
Parâmetro
Resultados parâmetro
Risco
Ações
Processo criminal
Réu
Alto
Processo 12345
Processo criminal
Réu
Baixo
Processo criminal
Réu
Baixo
CNJ Mandados de prisão
Parâmetro
Resultados parâmetro
Risco
Ações
Mandado de prisão
Não contém
Baixo
Polícia Federal - Antecedentes criminais
Parâmetro
Resultados parâmetro
Risco
Ações
Antecedentes criminais
Contém
Alto
Processo 12345
Risk Score
Making decisions and data analysis faster and more accurate
Product Design
Score settings
Interfaces
Score result
Before without score
After with score
Design System
Business results
+150% to +233%
New dossiers generated
Revenue impact
Upgrade plans
Reduction in churns
Lower cancellation rate
Problem Solved
Users used to spend almost a whole day or even a week analyzing one document at a time, needing to review each detail to make important decisions. With score, this time was reduced by and average of 85%.
Users flow
This is the navigation flow of the score setup process and the process dossier results with this feature
- Desk Research
- Qualitative research
- Ideation (low and mid-fidelity prototype)
- Usability testing
- Delivery (High-fidelity prototype)
My process
My design process in this product followed a user-centred approach, focusing on the main user problems and business goals. The project moved step by step, from discovery
to delivery with this frameworks:
Users used complex dossiers to make important decisions, like hiring employees, signing contracts, buying services, etc.
The dossiers were very complex and full of informations added by users. This made the analysis slow and difficult. In some cases, users needed almost a week to understand just one dossier, which caused big delays and problems in their decisions process.
Context and Challenge
Risk Score is a feature that makes big and complex dossiers easier to understand. Users can set in advance which information and risk levels are important, and the system organizes the data to show risks already classified. This helps reduce bureaucracy and makes decisions faster.
Product Design
7 months
Research and
UI Design
Product Designer, Product Owner, Product Manager, Scrum Master, QA, Back end developer, Front-end developer, Tech lead, Stakeholders
Mídias
Jurídico
Análise e comentários
Informações
Resumo
Mídias
Jurídico
Análise e comentários
Exportar
Dossiê resultado
Voltar
Exportar PDF
[Lote: 000000 / Dossiê: 123456]
[Perfil de consulta: Nome do perfil]
Informações
Critério
Nome
Perfil de consulta
Homônimos
Criado em
Última atualização
000.000.000-00
Lorem ipsum dolor sit amet
Novos contratos
único
07/03/2022
03/04/2022 15:53
Resumo
Com resultado
2/3
Detalhes
Sem resultado
1/3
Detalhes
Indisponíveis
1
Detalhes
Workflow
Aprovado
Score
Score
Risco alto
Ver detalhes
Atenção
As informações geradas nesse score são dadas de forma informativa com base nos dados configurados no cadastro do score e na data e horário da consulta do dia 06/10/2022 às 14:41
Resultado score:
Resultados detalhado:
Risco alto
Fechar todos
Tribunal de justiça estadual
Parâmetro
Resultados parâmetro
Risco
Ações
Processo criminal
Réu
Alto
Processo 12345
Processo criminal
Réu
Baixo
Processo criminal
Réu
Baixo
CNJ Mandados de prisão
Parâmetro
Resultados parâmetro
Risco
Ações
Mandado de prisão
Não contém
Baixo
Polícia Federal - Antecedentes criminais
Parâmetro
Resultados parâmetro
Risco
Ações
Antecedentes criminais
Contém
Alto
Processo 12345
Risk Score
Making decisions and data analysis faster and more accurate
Product Design
Score settings
Interfaces
Score result
Before without score
After with score
Design System
Problem Solved
Users used to spend almost a whole day or even a week analyzing one document at a time, needing to review each detail to make important decisions. With score, this time was reduced by and average of 85%.
Business results
+150% to +233%
New dossiers generated
Revenue impact
Upgrade plans
Reduction in churns
Lower cancellation rate
Users flow
This is the navigation flow of the score setup process and the process dossier results with this feature
- Desk Research
- Qualitative research
- Ideation (low and mid-fidelity prototype)
- Usability testing
- Delivery (High-fidelity prototype)
My process
My design process in this product followed a user-centred approach, focusing on the main user problems and business goals. The project moved step by step, from discovery
to delivery with this frameworks:
Users used complex dossiers to make important decisions, like hiring employees, signing contracts, buying services, etc.
The dossiers were very complex and full of informations added by users. This made the analysis slow and difficult. In some cases, users needed almost a week to understand just one dossier, which caused big delays and problems in their decisions process.
Context and Challenge
Risk Score is a feature that makes big and complex dossiers easier to understand. Users can set in advance which information and risk levels are important, and the system organizes the data to show risks already classified. This helps reduce bureaucracy and makes decisions faster.
Role
Product Design
Duration
7 months
Focus
Research and
UI Design
Team
Product Designer, Product Owner, Product Manager, Scrum Master, QA, Back end developer, Front-end developer, Tech lead, Stakeholders
Mídias
Jurídico
Análise e comentários
Informações
Resumo
Mídias
Jurídico
Análise e comentários
Exportar
Dossiê resultado
Voltar
Exportar PDF
[Lote: 000000 / Dossiê: 123456]
[Perfil de consulta: Nome do perfil]
Informações
Critério
Nome
Perfil de consulta
Homônimos
Criado em
Última atualização
000.000.000-00
Lorem ipsum dolor sit amet
Novos contratos
único
07/03/2022
03/04/2022 15:53
Resumo
Com resultado
2/3
Detalhes
Sem resultado
1/3
Detalhes
Indisponíveis
1
Detalhes
Workflow
Aprovado
Score
Score
Risco alto
Ver detalhes
Atenção
As informações geradas nesse score são dadas de forma informativa com base nos dados configurados no cadastro do score e na data e horário da consulta do dia 06/10/2022 às 14:41
Resultado score:
Resultados detalhado:
Risco alto
Fechar todos
Tribunal de justiça estadual
Parâmetro
Resultados parâmetro
Risco
Ações
Processo criminal
Réu
Alto
Processo 12345
Processo criminal
Réu
Baixo
Processo criminal
Réu
Baixo
CNJ Mandados de prisão
Parâmetro
Resultados parâmetro
Risco
Ações
Mandado de prisão
Não contém
Baixo
Polícia Federal - Antecedentes criminais
Parâmetro
Resultados parâmetro
Risco
Ações
Antecedentes criminais
Contém
Alto
Processo 12345
Risk Score
Making decisions and data analysis faster and more accurate
Product Design